Jennuine Pet Services – Legal Disclaimer, Terms of Service & Privacy Policy

Legal Disclaimer

Jennuine Pet Services offers educational support, wellness guidance, and lifestyle suggestions rooted in holistic principles, ancestral wisdom, and species-appropriate care. The information shared through our consultations, digital content, wellness strategy (previously “care plan document”), and any other services or communications is intended solely for informational and educational purposes.

Nothing provided by Jennuine Pet Services is intended to diagnose, treat, cure, or prevent any disease or medical condition. We do not offer veterinary advice, medical assessments, or clinical services. Our role is to empower pet guardians with tools, resources, and guidance that may help support their pet’s overall well-being in a proactive and natural way.

All suggestions should be reviewed and discussed with your licensed veterinarian or qualified veterinary professional before implementing any new dietary changes, wellness strategies, or supplements—especially if your pet is experiencing illness, symptoms of disease, or has a pre-existing condition. Only a veterinarian can legally provide medical advice or treatment for your animal.

By engaging with Jennuine Pet Services, you acknowledge that our services are not a substitute for veterinary care and are not to be used in place of appropriate diagnosis or treatment. We encourage collaborative care and believe that informed pet guardianship includes open communication with your veterinary team.

Terms of Service

Service Agreement

By purchasing a consultation, wellness strategy document, or digital guide, you agree to engage in a collaborative coaching relationship rooted in holistic principles. All customized recommendations are tailored to your pet’s individual needs, but are not substitutes for veterinary medical care.

Payment & Refunds

  • Payment is required in full at the time of booking or purchase.

  • Due to the digital nature of the products and the time invested in custom consultations, refunds are not available.

  • Rescheduling must be requested at least 24 hours in advance.

Use of Materials

All content, guides, wellness strategies, and visuals provided by Jennuine Pet Services are for personal use only. Redistribution, resale, or reproduction is prohibited without written consent.

Client Responsibility

Clients are responsible for disclosing full and accurate information about their pet’s health, history, and lifestyle. Jennuine Pet Services cannot be held liable for inaccurate, incomplete or withheld information.

Privacy Policy

Jennuine Pet Services respects your privacy and is committed to protecting your personal information.

What We Collect

  • Name, email address, pet health information (via intake forms)

  • Payment details (processed securely via third-party services like Square invoicing)

How We Use Your Information

  • To deliver services and products

  • To send follow-up emails and wellness resources

  • To improve user experience on our site

We will never sell or share your information with third parties, except as required by law or with your explicit consent (e.g., sharing pet health information with a collaborating holistic vet).

Cookies & Analytics

We may use cookies and analytics tools to understand website traffic and improve our services.

Your Rights

You may request access to, correction of, or deletion of your data at any time by contacting jennuinepetservices@gmail.com

Last updated: 2025-07-24